Frequently Asked Questions

To place an order, all you have to do is add the items you want to your basket, then proceed to payment.

No you are not required to have an account to place an order, however it is wiser to create an account in order to have a better follow-up of your purchases.

The means of payment accepted are:

• Payments by credit card
• Payments in crypto currencies
• Payments via Kalypay

When you choose to pay in crypto currency, the wallet address and exact amount to send will be indicated.
(Be careful not to forget the blockchain fees depending on your wallet or exchange platform that you use)

There are several delivery methods depending on the country where you are and depending on the country of shipment of your items.

We are in partnership with more than twenty different carriers depending on the country.

You can track all your orders via the “Track your order” page

If unfortunately you receive a damaged or broken item contact us and we will return and replace the item.

Delivery times depend on the country of dispatch of the items and the country where you wish to receive the delivery.

Deadlines can generally vary from 2 to 30 days depending on the country. delivery times are displayed for each item on the checkout page.

For all requests you can contact us via the contact page of the site by clicking here.